Fluent Support Pro 1.9.2

Fluent Support Pro is an online CRM tool that offers customer service and support solutions.

The user-friendly interface and customizable options make Fluent Support Pro an ideal choice for small to medium-sized businesses looking to streamline their customer support process.

Fluent Support Pro it offers features like seamless email integration, efficient ticket management, automated workflows, and robust reporting.

Perfect for businesses of all sizes, this tool helps you provide top-notch customer service with ease, ensuring your customers always feel heard and valued.

• Self-Hosted Helpdesk System: Keep all customer data secure on your own server for complete privacy and ownership, eliminating dependency on third-party cloud services.
  
  
• Simple, Fast Setup: Get your support system up and running quickly without complicated onboarding, so your team can focus on what matters—helping customers.
  
  
• Unified Ticket Management Dashboard: View and manage all customer inquiries in a clean, organized interface, improving team productivity and response times.
  
  
• Advanced Filtering and Prioritization: Easily sort tickets by priority, status, labels, and response history to find and resolve issues more efficiently.
  
  
• Multi-Channel Support: Receive tickets through a customer portal and email, ensuring customers can reach you through their preferred communication channels.
  
  
• Enhanced Reply Tools: Use internal notes, attach files, insert customizable templates and shortcodes, enabling precise and clear customer communication.
  
  
• AI-Powered Customer Support: Leverage AI-generated answers, one-click summaries, tone adjustments, and curated responses to provide intelligent, consistent support faster.
  
  
• Seamless Integration: Connect with leading e-commerce platforms, CRM systems, learning management systems, and messaging apps like Slack, Telegram, Discord, and WhatsApp to centralize your customer support ecosystem.
  
  
• Customizable Ticket Fields & Conditional Logic: Tailor the ticketing experience to your business needs with custom fields and logic rules to collect relevant information upfront.
  
  
• Robust Reporting & Analytics: Gain valuable insights into support performance with detailed reports that help optimize your team’s workflow and customer satisfaction.
  
  
• Scalable for Any Industry: Perfectly suited for online shops, marketing agencies, service providers, travel services, outsourced IT, and educational course creators—support teams of all sizes benefit from its flexibility.